Apple Store employees to receive ‘Vision Pro’ training to streamline headset setup for customers.
As Apple prepares to release its Vision Pro headset next year, it’s already preparing to train Apple Store employees to help them understand how to use the Vision Pro and eventually sell it, Bloomberg’s Mark Gurman reports.
According to the report, Apple plans to fly a few people from Apple Stores in the US to its Cupertino headquarters for training. When they return, they also train other Apple Store employees. These seminars are being scheduled right now, and the actual training will begin in January, next month.
Visiting Apple employees will be trained for two days, and this is said to be an important event for Apple as it hopes to make the Vision Pro installation process easier for its customers. This is because the headset needs to be customized for each customer, and if it is placed incorrectly, it may not provide the best user experience.
“Every step is carefully planned, including how retail employees approach the customer and how they place the device on the wearer’s head,” Bloomberg reported.
Also, due to its custom nature, Apple may force customers to pick up the headset from its official stores, still drawing attention to the fact that it will initially be a US exclusive. That being said, the Vision Pro is rumored to launch in early 2024, and according to Gurman, it could launch before March.
Apple Vision Pro: What we know so far
Apple calls the Vision Pro mixed reality headset a “space computer” and a technological breakthrough. And for that reason, it comes at a higher price tag of $3,499, and custom prescription lenses can push the price even higher. The headset features two micro-OLED displays with a total of 23 million pixels and is said to achieve a peak refresh rate of 100Hz.
Additionally, the Apple Vision Pro features the M2 chipset, which is Apple’s second-generation in-house chip. Apple has also included a new R1 chip that increases immersion and makes things feel more realistic, “processing input from 12 cameras, five sensors and six microphones to ensure content feels like it’s right in front of the user’s eyes in real time.” The headset also features a “3D camera,” which allows Apple Vision Pro to “allow users to record, relive, and immerse themselves in favorite memories with Spatial Audio.” The headphones work on Apple’s new 3D user interface, called VisionOS.